🛡️ 60-Day Money-Back Guarantee: Try Horse Boost risk-free for a full 60 days. If you’re not completely satisfied with your results, contact us within 60 days of your purchase date for a full refund — even on opened bottles.
1. Our Guarantee
We are confident in the quality and effectiveness of Horse Boost. That’s why we offer a 60-Day Money-Back Guarantee on every order. You have a full two months to try the product and experience the results.
If for any reason you are not 100% satisfied, we will issue a complete refund of your purchase price (excluding shipping costs), no questions asked.
2. Return Eligibility
- Returns must be initiated within 60 days of the original purchase date
- Both opened and unopened bottles are accepted
- Product must have been purchased directly from our official website
- Orders placed through third-party retailers are subject to those retailers’ return policies
- Only one refund per household
3. How to Initiate a Return
Starting a return is simple. Follow these steps:
- Contact our support team at support@horseboost.com or use our Contact Form
- Include your full name, order number, and reason for return
- Our team will respond within 24–48 business hours with return instructions
- Ship the product(s) back to our warehouse address (provided in the return email)
- Once received and inspected, your refund will be processed within 5–7 business days
📌 Please Note: Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item shipped, damaged product, etc.). We recommend using a trackable shipping method to ensure your return is received.
4. Refund Processing
Once we receive your returned items, we will inspect them and notify you of the status of your refund. Approved refunds will be processed to your original payment method within:
| Payment Method | Refund Timeline |
|---|---|
| Credit / Debit Card | 5–7 Business Days |
| PayPal | 3–5 Business Days |
| Apple Pay / Google Pay | 5–7 Business Days |
| Bank Transfer / ACH | 7–10 Business Days |
Please note that your bank or payment processor may take additional time to post the refund to your account. Shipping charges are non-refundable.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and a photo of the issue. We will send a replacement or issue a full refund at no additional cost to you.
6. Non-Refundable Situations
- Returns requested after the 60-day guarantee period
- Products purchased from unauthorized third-party sellers
- Shipping costs and expedited delivery fees
- Orders that show clear signs of misuse or tampering beyond normal use
7. Contact for Returns
For all return and refund inquiries, please contact us:
- Email: support@horseboost.com
- Phone: +1 (800) 555-1234 (Mon–Fri, 9am–5pm CST)
- Use Our Contact Form →